FAQs

gg Global Gallery Plugin
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No FAQs found ..
  • "Licenses revalidation error: cURL error 28: Connection timed out" message appears in the dashboard
  • 404 error bar appearing on top of WP admin (powered by LiteSpeed Web Server, etc)
  • Gallery/grid disappeared (or is badly displayed) after the update
  • Google Drive Connection Error (from Dec 2024)
  • I can't see the "preview" button. Why?
  • I'm getting a spinning loader - Thumbnails are not visible - Nothing is shown
  • Installing the plugin I get "The package could not be installed. No valid plugins were found"
  • Moving to a new server my GG album galleries are broken
  • Nonce check failed / Missing or wrong nonce on frontend operations
  • Updating settings, frontend styles are not updated
×

"Licenses revalidation error: cURL error 28: Connection timed out" message appears in the dashboard

This is an error your server returns while trying to contact the LCweb enpoint for licenses validation.
Could happen if LCweb server is temporary down: in this case it normally solves in few minutes.

Up to now (September 2022) we are aware of a sort of "block" performed by OVH cloud hosting against LCweb server.
The hoster still didn't manage to give us support to try solving the problem.

Facing it continuously, remember you can always use the Offline license validation and avoid calling the remote server.
In any case this is not related to any plugin system nor causes problems to your website.

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